Professional clients


Benefits of qualifying as a Professional Client

- Keep your existing margin rates
- Access a dedicated Client Relationship Manager
- Remain eligible for all loyalty rewards and benefits

Criteria to qualify as a Professional Client

In order to qualify to become a Professional Client, minimum of 2 out of the 3 eligibility criteria outlined by the Financial Conduct Authority must be satisfied. There will be no change to tax status or any additional cost to change to Professional Client status.

In making our assessment we may rely on information we already possess about you and/or request additional information from you. We may also call you to discuss your investment experience.

1. Trade size & Volume

You have traded, in significant size, in the spread bet/forex/CFD markets or other leveraged products (e.g. indices, shares, spot FX, futures, options, other derivatives etc.) at an average frequency of 10 transactions per quarter over the previous four quarters (with INFINOX Capital Ltd and/or other providers).

2. Size of portfolio

The size of your financial instrument portfolio, defined as including cash deposits and financial instruments, exceeds EUR 500,000 (or equivalent in your local currency). Acceptable examples of savings and investments: Shares, Money market instruments, Units in collective investments e.g. unit trusts, UCITS, Cash, ISAs (cash and stocks and shares), CFD and spread betting accounts, Derivative contracts (futures, options, swaps and forwards) relating to securities, currencies, interest rates, financial indices or commodities, SIPPs Unacceptable examples of savings and investments: Managed pensions, Property, Non-liquid assets.

3. Professional Experience

You work or have worked in the financial sector for at least one year in a professional position, which requires knowledge of the transactions or services envisaged.

To register your interest in becoming a Professional client please email or call us on (0)20 3713 4490

Protections you keep as a Professional Client

Segregation of your money

INFINOX will continue to hold your money, in accordance with the FCA’s client money rules, in a segregated client money accounts at Barclays Bank.

Financial Services Compensation Scheme (FSCS)

As a registered individual, you may be eligible for deposit protection through the Financial Services Compensation Scheme for up to £50,000 that you hold in your account with INFINOX. Please visit the FSCS website for more information.

Right to request a different categorisation

If, at any time, you wish to return to a retail client categorisation, you retain your right to do so and can contact us to request this action be taken.

Protection you may lose by becoming a Professional Client

Risk warnings

As a Professional Client, INFINOX is not obliged to provide you with standardised risk warnings to ensure that you understand the nature of any risks involved in any specific investments or transactions provided by INFINOX. INFINOX will assume that you are in a position to judge the kind and degree of risk attached to the various types of investments associated with your trading activity.


When we communicate with you, we may assume that your level of experience is sufficient to use language that is more complex than with Retail Clients.


We may assume your level of experience when determining if our products and services are suitable for you.

Best Execution

We owe you a duty when executing your orders. As a Professional Client, we may look at other factors when processing trades such as speed and likelihood of execution. For Retail Clients, we are required to prioritise overall cost of the transaction.

Financial Ombudsman Service (FOS)

If you are an elective Professional Client who is not defined as a ‘consumer’, you will not have access to the Financial Ombudsman Service (FOS).

Leverage restrictions

As a Professional Client, you will not be subject to leverage restrictions imposed on retail clients by ESMA effective as of 1 August 2018. You might be exposed to higher leverage limits that can amplify your losses.

Negative Balance Protection

As a Professional Client, you will not benefit from Negative Balance Protection introduced by ESMA for retail clients

To register your interest in becoming a Professional client please email or call us on (0)20 3713 4490

Leverage limits comparison - Retail Clients vs Professional Clients

The table below provides a comparison of the leverage limits for Professional and Retail Clients

  Leverage Professional Client Leverage Retail Client    
  Major indicies - 100:1 Major indicies - 20:1    
  Major Currencies - 300:1 Major Currencies - 30:1    
  Commodities: - 100:1 Commodities: - 10:1    
  Cryptocurrencies - 5:1 Cryptocurrencies - 2:1    

To register your interest in becoming a Professional client please email or call us on (0)20 3713 4490

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 64.51 % of retail investor accounts lose money when trading CFDs with INFINOX. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.